Refund Policy

At Alaknanda, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

Returns

  • You may return eligible products within 7 days of delivery.
  • Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
  • Certain items (such as custom-stitched, altered, or clearance products) are .

Refunds

  • Once we receive and inspect your return, we will notify you by email.
  • If approved, your refund will be processed to your original method of payment within 5–7 business days.
  • Shipping charges (if any) are non-refundable.

Exchanges

  • We currently do not offer direct exchanges.
  • If you wish to exchange, please place a new order after returning your original item.

Damaged / Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos for quick resolution.

How to Initiate a Return

  • Email us at [your support email] with your order number and reason for return.
  • Our team will share return instructions and pickup/drop details.
  • Once received, we’ll process your refund in line with the policy above.

Contact Us

For questions regarding returns or refunds, reach out at:

📧 [your support email]

📞 [your contact number]